Changing the game for Independant Veterinary Clinics
Get in touch: lauren@unlockveterinaryconsulting.com.au
Unlock Veterinary Consulting- a new type of support designed exclusively for Independant Vet Clinics
Unlock Veterinary Consulting empowers independent veterinary clinics with strategic operational, HR, and financial support.
Unlike other Consulting Businesses and memberships, I'm hands-on and in-clinic—driving the actions, implementing the change, and elevating people, performance, and profit.
Foundation Clinic Offer-
Sign on for 2026 and save up to $700 per month!!
I’ve just opened a handful more spots for clinics ready to level up their operations, team culture, and financial performance in 2026.
Join the Foundation Clinic Initiative and access tailored consulting at massively reduced rates.
Limited spots. Big savings. Real results.
The Reason I Started Unlock
After years of helping build and grow large veterinary businesses, I kept coming back to the same thought — why should “big business” strategy, structure and support be reserved for corporates or larger veterinary groups?
So many smaller, independent clinics are doing incredible work for their communities — caring deeply for animals, supporting their teams, and juggling everything from HR to finances to client relationships — often without the resources or frameworks that make those bigger organisations thrive.
That’s why I created Unlock Veterinary Consulting.
I wanted to take everything I’ve learned from years in senior leadership — the systems, financial models, people strategies, and all the “cheat codes” that make large networks run smoothly — and bring them to clinics of any size.
How Unlock Consulting is different:
Real Change Takes More Than Advice — It Takes Partnership
Why juggle a finance coach, a HR advisor, a leadership coach, an IT implementer and a marketing guru? I bring the full veterinary business toolkit—one consultant, all bases covered.
Real-World Experience for Real-World Results
Unlike many consultants who enter the veterinary space from corporate backgrounds or unrelated industries, I come from inside the profession. I’ve lived the long days, the staff shortages, the emotional load, the operational pressures, and the disconnect that can occur between leadership decisions and life on the clinic floor.
I know exactly how each choice made in the boardroom ripples down to nurses, vets, reception teams, and clients—because I’ve lived it.
That’s why my approach is grounded in practicality, empathy, and a deep understanding of what independent clinics truly need to thrive.
Not Another Seminar. Not Another "Click here for the strategy" or watch our webinar
The veterinary industry and Independant Clinics don’t need more inspiring talks that fade the moment the speaker leaves. It needs guidance that sticks. My consulting isn’t about theoretical frameworks or generic "let's make you a better leader" formulas—you won’t get a one-hour workshop and a wish for good luck.
You get hands-on partnership.
Real solutions. Real follow-through. Real change.
More Than Metrics. More Than a Dashboard.
Anyone can tell you what your numbers “should” look like. But metrics alone don’t fix bottlenecks, burnout, miscommunication, or inefficiency. I help you bridge the gap between where you are and where you want to be—working side by side with your team to develop the skills, structure, and confidence to maintain long-term success. This is consulting that doesn’t just point out the mountain; it helps you build the path and climb it.
On the Ground, In YOUR Clinic,
With YOUR Team
Every clinic culture is different. Every workflow challenge has its own history. And every team responds to change in its own way.
That’s why my service happens in your clinic, with your people, working alongside you to build systems that actually fit your practice. Together, we create a clear, achievable action plan and walk it through step by step—so improvements aren’t just identified; they’re implemented, tested, refined, and embedded.
Complimentary Clinic Health-Check
Is your clinic truly up to date? With the new psychosocial hazard laws landing in December 2025, it’s worth asking: when were your policies last reviewed, your WHS compliance checked, your pay structures and position descriptions renewed, or your processes given a fresh set of eyes?
My complimentary Clinic Health Check scores your business across eight key areas and gives you clear quick wins, long-term projects, and compliance-ready recommendations to set you up for lasting success — with absolutely no obligation to sign on
If you're a business owner feeling the weight of administration, compliance, and high-level management required to run a sustainable veterinary clinic in 2025, you're not alone.
If you're exploring options, let your own clinic be the guide — the Health Check will reveal exactly where my consulting services can free up your time, streamline your operations, and support you in building a thriving more sustainable practice.
Advantages of Choosing Unlock
Unlock Veterinary Consulting stands out with its all in one support model for Veterinary Clinics, designed to enhance their operations, HR Management, and financial stability.
Tailored Support
Every clinic operates differently, and your solutions should too. I design strategies built around your workflow, team dynamics, and goals—so the recommendations and plan we make together doesn’t just sound good, it FITS and it WORKS.
Lived Experience
With years in leadership, operations, and frontline clinical roles, I understand exactly what your team is facing. My advice is rooted in real-world experience, not theory, ensuring your clinic gets practical, proven solutions.
Available When You Need Me — Not Months Later
You get a consultant who’s responsive, accessible, and an extension of your Clinic team. When issues arise or momentum shifts, I’m there to guide you quickly so your clinic keeps moving forward.
More than just a face behind a screen
This is hands-on, collaborative consulting—site visits, real conversations, and tailored support that goes far beyond a Zoom call. I work alongside your team to help implement, refine, and strengthen the changes that matter.
My Services
Whether you want a steady monthly partnership or occasional expert input, my consulting models are designed to meet your clinic where it’s at.
Model 1. Ongoing Monthly Support
Your Remote Operations & Strategy Partner
The RCFO (Remote Chief Financial Officer) monthly model provides ongoing, senior-level operational and financial guidance—without the cost of hiring a full-time executive.
It’s designed for clinics wanting stability, structure and reliable month-to-month leadership support and long-term business support.
What's included:
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Monthly Business analysis and reporting- KPI Dashboard & Comprehensive Performance Report, commentary and recommendations
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Analysis of PMS, financial data and digital presence
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Monthly leadership meetings & targeted action plans
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Guidance on workflows, operations and team communication
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5 flexible retainer hours per month for coaching, implementation or
hands-on support across any of my consultancy areas.
Ideal for clinics that want:
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Steady operational and financial leadership
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Better systems and smoother workflows
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Stronger team culture and reduced decision fatigue
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Consistent, measurable business improvement
Consulting doesn't cost- it pays.. Clinics find that they receive a Return on Investment (ROI) for an Annual cost of my consulting services within the first 3 months!
➡️ Download the Monthly Support Model Information Booklet here:
Model 2. Ad-Hoc Consulting & Project Support
Flexible support when you need expert intervention
For clinics needing help with a specific challenge, opportunity or project, ad-hoc consulting provides targeted expertise without long-term commitment.
Common project areas:
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Strategy and Corporate-level planning for Clinic setups, renovations, remodelling and business expansion
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Rostering, labour optimisation & pricing hygiene
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PMS optimisation, implementation or re-design (including ezyVet)
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HR platform setup, compliance, WHS & policy development and library building
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Workflow re-design and operational problem-solving
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Marketing, brand alignment and client retention projects and strategies
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Leadership coaching & role clarity
Ideal for clinics:
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With a defined project or bottleneck
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Wanting structured, time-bound support
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Needing an external expert to bring clarity and momentum or to implement a major change or project
Areas of expertise:
Financial Management, Strategy & Business Planning
HR Management, Support & Advisory
Social Media, Branding & Marketing Strategy
IT, Technology & Workflow advances
Testimonials
Dr. Pat Chan- Veterinary Director,
Dr Paws Lane Cove
" Lauren’s leadership and genuine connection with our team transformed our clinic. She brought structure, clarity, and confidence to the way we work — our staff feel supported, our clients noticed the difference, and the pressure has eased enormously.
Our clinic’s reputation grew and with Lauren’s help with Job Ads, we were able to source Locum Vets and additional staff to provide cover, which was fantastic.
Although she brings deep corporate knowledge and delivers results with absolute professionalism, Lauren also has that warm, girl-next-door energy that our staff were really drawn to.
She built lasting relationships within our team and still checks in with some staff to this day.”
Dr. Justin Choo- Business Development Manager
Renee Howlett,
State Sales Manager
"Lauren and I worked together on the implementation of practice management software over multiple sites.
Change is always a challenge in a Veterinary clinic and Lauren excelled with her calm and cool nature while delivering on the high level of detail required for these projects.
" I had the pleasure of working closely with Lauren while she was the Operations Manager for a group of veterinary clinics and I was her account manager. She is highly professional, organised, and consistently focused on achieving the best outcomes for her clinics. Lauren communicates clearly, makes decisions confidently, and always approaches challenges with a solutions-driven mindset. I would confidently recommend Lauren to any organisation looking for a capable, strategic, and collaborative leader, I enjoyed working alongside her".